Customer Service for Travel & Tourist

 Customer Service for Travel & Tourist

Description

Customer Service Duties and Responsibilities:
Illustration of rep using headset. Text reads: “Sample customer service duties: Answer incoming customer calls, Turn frustrated clients into repeat customers, Update customer service databases, Stay updated on product knowledge”
A Customer Service Representative’s duty is to support customers. This main responsibility covers lots of duties, such as:

• Providing introductory information to new customers
• Ensuring that customers are satisfied with products or services
• Following up with clients or customers to check that they’re still satisfied with any purchases
• Letting customers or clients know about additional products or services
• Determining the quickest, most effective ways to answer a client’s or customer’s questions
• Escalating queries and concerns
• Troubleshooting common issues with a product or service
• Working with a team of CSRs and other departments to find appropriate solutions

• Industry: Travel/Tourism
• Career: Entry Level
• Job Location: Dubai
• Salary: AED 3001-3500
• Experience: Less than 1 Year
• Job Type: Full Time
• Gender: Any
• Email: roucline@gmail.com
• Street: Deira
• City: Dubai
• Listed: May 21, 2023 
• Expires: 28 days, 4 hours