Telephone Operator

 Telephone Operator

• Rosh Rayhaan by Rotana
• Riyadh, Saudi Arabia

• Job Description

  As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as:
  
  • Receive each guest call in a professional and friendly manner
  • Maintain effective communication with all related department to ensure smooth service delivery
  • Handle every query in a polite and courteous manner and exceed guest expectations
  • Ensure guests are greeted by name upon calling as per the Rotana Standard
  • Maintain an up to date knowledge of the hotel and local services
  • Maintain an awareness of guest profile through the Opera guest profile system

Job Details

Job Location

Riyadh, Saudi Arabia

Company Industry

Hospitality & Accomodation

Company Type

Employer (Private Sector)

Job Role

Other

Employment Type

Unspecified

Monthly Salary Range

Unspecified

Number of Vacancies

Unspecified
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